Becoming a Master Manager
A Competency Framework
Robert E. Quinn
Published: 1990
Pages: 345
Students now need to gain a realistic, hands-on management education with emphasis on the development of leadership and interpersonal skills. This text suggests that everyone in a position of organizational leadership is expected to play eight basic, but sometimes contrasting, roles. The roles each comprise three competencies, and each competency is conveyed through a five-step learning model (Assessment, Learning, Analysis,